At pk80, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold over your own information as a valued pk80 player in Pakistan.
Six core principles that underpin how pk80 handles every piece of personal data we collect from our Pakistani players.
All data transmitted between your device and pk80 is protected by industry-standard TLS encryption. Stored data is secured using AES-256 encryption at rest, ensuring your personal details remain safe at every step.
pk80 only collects personal data that is strictly necessary for operating your account, processing payments, and meeting our legal obligations. We do not collect data speculatively or for purposes beyond what is stated in this policy.
pk80 will never sell, rent, or trade your personal information to third-party marketers. Data sharing only occurs where operationally necessary — for example, with payment processors like JazzCash and EasyPaisa — or where required by law.
You have the right to access, correct, export, and in certain circumstances delete your personal data held by pk80. We honour all data subject requests within the timeframes set out in this policy and applicable data protection law.
We do not hold your data indefinitely. pk80 applies defined retention periods appropriate to each category of data. When data is no longer needed, it is securely deleted or anonymised in accordance with our retention schedule.
In the unlikely event of a data breach that poses a risk to your rights, pk80 commits to notifying affected users and, where applicable, relevant supervisory authorities within the timeframes required by applicable data protection regulations.
This Privacy Policy ("Policy") describes how pk80 ("the Company", "we", "us", "our"), the operator of the online gaming platform at pk80.app ("the Platform"), collects, uses, stores, and protects personal information relating to registered users, visitors, and prospective players ("you", "your") who interact with the pk80 website and its associated services.
pk80 is committed to handling your personal data with the highest standards of transparency, integrity, and security. We operate in accordance with internationally recognised data protection principles and are guided by frameworks including the General Data Protection Regulation (GDPR) and applicable data protection legislation, to the extent these principles apply to our operations.
By creating a pk80 account, visiting the Platform, or otherwise submitting personal information to us, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with any aspect of this Policy, please refrain from using the Platform.
For the purposes of applicable data protection law, pk80 acts as the data controller in respect of personal data collected from users and visitors to pk80.app. As data controller, pk80 determines the purposes for which and the manner in which personal data is processed.
All enquiries relating to the processing of your personal data, including requests to exercise your data subject rights, should be directed to the pk80 Data Protection contact, details of which are provided in Section 15 of this Policy. We aim to respond to all data-related enquiries promptly and in any event within thirty (30) days of receipt.
pk80 collects the following categories of personal data from users of the Platform:
pk80 collects personal data through a variety of direct and indirect means, including:
pk80 processes your personal data for the following specific and documented purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Identity, contact, authentication data |
| Age and identity verification (21+ KYC) | Identity data, KYC documents |
| Processing deposits and withdrawals in PKR | Financial and payment data |
| Delivering gaming and sports betting services | Gaming and behavioural data |
| Fraud prevention and anti-money laundering checks | Identity, financial, technical data |
| Customer support and dispute resolution | Communications, account, gaming data |
| Responsible gaming monitoring and intervention | Gaming, behavioural, account data |
| Personalisation of platform experience | Behavioural and technical data |
| Marketing communications (with consent) | Contact data, communications preferences |
| Regulatory compliance and legal obligations | All categories as required |
pk80 will not use your personal data for any purpose that is incompatible with those listed above without first seeking your explicit consent or establishing an alternative lawful basis as described in Section 6.
pk80 processes personal data only where a valid legal basis exists for doing so. The principal legal bases on which we rely are as follows:
pk80 does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited and controlled circumstances:
pk80 uses cookies and similar tracking technologies to operate the Platform effectively, enhance your experience, and gather analytical data about how the site is used. A cookie is a small text file placed on your device by a web server. Cookies do not contain executable code and cannot directly identify you by name.
You may control and manage cookies through your browser settings. Most modern browsers allow you to refuse, delete, or be notified before a cookie is placed. Please note that disabling certain cookies may impact the functionality of the pk80 Platform, including your ability to remain logged in or access personalised features. Refer to your browser's help documentation for instructions on managing cookie preferences.
pk80 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account identity & contact data | Duration of account + 5 years post-closure | Legal obligation / AML compliance |
| KYC verification documents | Duration of account + 5 years post-closure | Regulatory requirement |
| Financial transaction records | 7 years from transaction date | Legal / financial regulation |
| Gaming and betting history | Duration of account + 3 years post-closure | Legitimate interests / dispute resolution |
| Support communications | 3 years from date of communication | Legitimate interests / legal claims |
| Marketing consent records | Until consent is withdrawn + 2 years | Legal obligation (proof of consent) |
| Technical & device log data | 12 months from collection | Security / fraud prevention |
Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting data may be retained for statistical and analytical purposes indefinitely, as it no longer constitutes personal data.
pk80 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security framework includes, but is not limited to:
As a user of the pk80 Platform, you are entitled to exercise the following rights in relation to your personal data. pk80 will respond to all valid requests within thirty (30) days of receipt, though complex or multiple requests may require an extension of up to a further sixty (60) days, of which you will be notified.
Please note that certain rights are subject to limitations. For example, the right to erasure does not apply where pk80 is required to retain data to comply with a legal obligation, such as anti-money laundering record-keeping requirements. Where a request cannot be fulfilled in full, pk80 will explain the reason in writing.
To exercise any of your data subject rights, please contact the pk80 support team using the email address displayed in the footer of this website, clearly stating the right you wish to exercise and providing sufficient information to verify your identity.
The pk80 Platform is strictly intended for adults aged 21 years and over. pk80 does not knowingly collect, solicit, or process personal data from individuals under the age of 21. Age verification is a mandatory step in the pk80 registration process, and the Company reserves the right to request documentary proof of age from any user at any time.
If pk80 becomes aware that personal data has been collected from an individual who has misrepresented their age and is in fact under 21 years of age, we will take immediate steps to suspend the relevant account, delete or anonymise the associated personal data to the extent permissible by law, and return any real-money deposits to the source payment method.
pk80 primarily serves users in Pakistan, and the majority of data processing takes place within infrastructure located in the same or equivalent regional data centres. However, certain third-party service providers — including cloud hosting, gaming software, and KYC verification partners — may process data in jurisdictions outside Pakistan.
Where personal data is transferred to a third country, pk80 ensures that appropriate safeguards are in place to protect that data, including contractual clauses that impose data protection obligations on the receiving party equivalent to those applicable to pk80 itself. No transfer of personal data to a third party in a foreign jurisdiction will take place without adequate protections being established first.
pk80 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. The current version of this Policy will always be accessible at pk80.app/privacy-policy, and the "Last Updated" date at the top of this page will reflect the date of the most recent revision.
Where changes to this Policy are material — meaning they significantly affect your rights or the way we handle your personal data — pk80 will provide advance notice via email to your registered address or via a prominent in-platform notification. Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms.
If you do not agree with a material change to this Policy, you must discontinue use of the Platform and may request closure of your account by contacting pk80 support. Any data collected prior to the policy change will continue to be processed under the terms applicable at the time of collection, to the extent required by law.
For any queries, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pk80, please contact our support team. All formal data subject requests must be submitted in writing via email, clearly identifying your pk80 account, the nature of your request, and any supporting documentation required to verify your identity.
The pk80 support email address is displayed as plain text in the footer of this website. Please do not send sensitive personal data (such as copies of your CNIC or financial details) via email unless specifically requested to do so by pk80 support as part of a verified KYC process.
If you are not satisfied with our response to your data-related enquiry, you have the right to escalate your complaint to the relevant data protection supervisory authority or dispute resolution body applicable in your jurisdiction.
Explore the platform with full confidence that your data is protected. Have questions? Browse our FAQ or visit the Responsible Gaming page to learn more about how we keep your experience safe.